10% OFF a selection of brands until Oct. 22! Discount applied automatically at checkout.

Returns & Exchanges

Returns & Exchanges

​Returns and exchanges are on a case to case basis.

Due to the nature of the following products, we do not accept returns/exchanges for the following items: stickers, postcards/prints/bookmarks, washi tapes, calligraphy supplies, skincare/hygiene items, food, straws, dreamcatchers and jewelry.

Should your order arrive damaged, please get in touch with us at within three (3) days of receiving your item/s. We will review your request and if approved, issue a refund once we receive the item back. Please note that we will only issue refunds for products that arrived damaged (not for change of mind).

For exchanges, items must be returned in their original condition and packaging. 

For returns/exchange requests outside of Cebu City, we do not cover shipping fees to and from.

Please email us at makersatdearpaper@gmail.com with subject: 'Refund/Exchange Request' and include your order number and photos.